I do see your point, but the odds of a top 16 seed losing in the 1st round is small. But you are right, it does happen once in a while though.

Hi BraveFlegmar,

There is a minimum requirement of 6 players for a team, and a part of this requirement is that you must have 1 unseeded player and 2 players seeded over 16 on your team. If you do not have these players selected then your team is not created and it is hidden from the tournament. Any team that is incomplete is therefore missing one or two top 16 seeds. This amounts to a huge loss in points and puts the person at a significant disadvantage. So if someone only wants to create a team with 7 players then they are totally welcome to do so, but this will hurt them quite a bit.

Thanks,
Charles

53

(14 replies, posted in Help, Support & Feedback)

Your new picture should appear on your home page as well as here. Let me investigate this a bit and get back to you. Thanks for being patient.

54

(7 replies, posted in Help, Support & Feedback)

Thanks Euan! Good luck!

55

(7 replies, posted in Help, Support & Feedback)

Those are the total number of sets won by the players on your team.

56

(7 replies, posted in Help, Support & Feedback)

No problem, and good luck!

57

(19 replies, posted in Australian Open)

I would be very surprised if Simon challenged Fed. I agree that this is a very good draw for Federer - I'm a big fan and I hope he can get to the final.

58

(4 replies, posted in Introductions)

Hi Poseidon - welcome! We both had Querry on our teams, and unfortunately he is out in the 1st round. Can you believe that! The big man let us down. I hope you have fun and enjoy the game!

Hi Carol - if you are the league manager you should see a "remove" link text to each team on your league page. Click this link to remove the team from your league.

60

(14 replies, posted in Help, Support & Feedback)

Hi Poseidon - I'm happy to help. What browser version are you using? Can you try clearing your cache first? If that does not work then let me know and I will get this fixed asap.

So sorry - we had a glitch in our tournament start time. You now have a little over an hour to create your teams.

62

(7 replies, posted in Help, Support & Feedback)

Hi Zee - as long as you have a team created you are all set. Everyone who created a team competes against each other, and leagues are great fun but are optional. Feel free to join a league if you want to also compete against a smaller group of tennis fans.

Charlene, are you dragging the winner from your box containing your two finalists? Please try that and let me know if it works for you.

Sorry you guys are having issues with this.

Charlene, we are happy to help you get this fixed, but we just need more info. What operating system and browser version are you using?

BigTrev, what version of IE are you using?

Please try clearing your browser cache and let me know if this helps. This often solves the problem.

I was a big fan of my Babolat pure drive until I started to get elbow pain. But it is a very fine racket for those with stronger elbows.

66

(1 replies, posted in Help, Support & Feedback)

Hi T-girl,

Yes, once you create an account you are signed up for all tournaments. Once the draw sheets are released for the Australian Open (this Friday!) then you will be able to create your team of players. We will send you an email reminder when the draw sheets are released. Good luck!

Thanks,
Charles

67

(2 replies, posted in Help, Support & Feedback)

Hi SampFanCA,

Welcome to GSFT and sorry for the confusion. You cannot create your Australian Open team until the draw sheets are released, usually the Friday before the tournament starts. We will send you an email reminder once you can create your team.

Thanks,
Charles

68

(9 replies, posted in Help, Support & Feedback)

hi ninjaemil - so sorry that you want to delete your account. I will take care of that for you.

69

(17 replies, posted in Help, Support & Feedback)

Hi Davil - I totally agree, and we were going to try that for this year but did not get things set up in time. We will aim to have something like this for the beginning of 2011. Thanks!

70

(33 replies, posted in US Open)

Congrats to Clijsters - so glad that she won it again.

I will be surprised of Djokovic wins one set today. Nadal is on fire, and he is mentally and physically so much stronger.

71

(33 replies, posted in US Open)

I will be shocked if Nadal does not win tomorrow. He is playing such amazing tennis, and Djokovic must be tired from his 5 setter.

72

(14 replies, posted in Help, Support & Feedback)

Hi Mark - this issue is fixed. Thanks again for letting me know about it. Let me know if you have any other problems.

I went to the Open twice this week and Soderling is looking great. I would say that Either Soderling or Federer will take the title this year. As for the women, Clijsters is my pick as well.

74

(14 replies, posted in Help, Support & Feedback)

Hi Mark - I was able to reproduce this issue as well. I will try to have this fixed within the next 24 hours. Thank you for letting me know about this!

75

(14 replies, posted in Help, Support & Feedback)

Oh, so sorry about that. What browser are you using? What operating system?